Frequently asked questions

We've gathered some of the most frequently asked questions in one place. Browse through the categories of frequently asked questions below and click on a question for answers. Can't find the answer you need? Please feel free to reach us via our Contact us page.

How can my company enter?
You can enter all JPMorgan Chase Corporate Challenge events worldwide right here at jpmorganchasecc.com. On this website, consult the Series schedule and locate the city closest to your office. Then click on that link and you will find registration information and a contact number along with links to online registration for that particular date. Unless otherwise noted, you can enter as many JPMorgan Chase Corporate Challenge® events as you like and your entire company is eligible to participate, as long as you and your teammates have met the eligibility requirements.

Can I sign up as an individual?
No. The Corporate Challenge is a team event, and you must have a minimum of two men and two women; or four men; or four women; to be able to field a team.

Why Is It Important to Wear a Race Number?
Because many thousands of people enter Corporate Challenge events, the only way we can properly identify you is by your race number.  This becomes critically important in the event of a medical emergency.  Our event is also covered extensively by the media and through photography on this web site and we strive to report 100-percent accurate information.

Where Should I Wear my Race Number?
Please pin it to the front of your shirt (we encourage all participants to wear their company's t-shirt). If you do not wear a race number, you run the risk of being identified as a “bandit” runner and your company risks disqualification from this year’s Corporate Challenge.  Race numbers should never be photocopied as that also risks disqualification.

Are walkers allowed?
Absolutely. The Corporate Challenge is an event for all comers— racers, joggers and walkers. For safety purposes, however, baby strollers (and baby joggers) and non-service dogs are not allowed on the race course.

What are the eligibility requirements?
There are detailed eligibility requirements provided on the Eligibility Rules page for each city on this website. Topline, however, our event is open to all employees of corporations, businesses and financial institutions, just as long as they work 25 hours per week and have been employed by the company for at least three months prior to race night.

I work in Chicago? Can I run in your New York event too?
Sure, as long as you meet the team eligibility requirements.

How much does it cost to register my team?
The cost is equal to the number of runners from your company times the per person entry fee posted on the website. There is no separate team entry fee. There is an additional credit card fee if you choose to pay by that method.

Can I register a team on race night?
We do not accept race night registration. Each event has a pre-race registration deadline.

Where does my entry fee go?
JPMorgan Chase & Co. owns and operates the Corporate Challenge Series. Operating expenses (e.g. permit fees, medical, t-shirts, food & beverage, event operations) exceed revenues taken in from registration. The JPMorgan Chase Foundation also makes a donation for each entry to a worthy not-for-profit organization.

What options do I have for paying the entry fees for my team?
You may pay the entry fees online by credit card or by mailing in one single check.

My runners are paying a portion of their entry fee. How do I set up my company's payment method?
Set your payment method as “Team Captain Pays.” This allows your runners to sign up online without being required to pay their entry fee online. When all of your runners are registered, you can either pay online for the team by credit card or mail in one check covering all of the entry fees. The system will not accept partial credit card payment from individual runners. We cannot accept individual checks from runners.

I signed up my company online, but did not receive a confirmation email. What should I do?
Add “confirmation@jpmorganchasecc.com” to your address book. This ensures that you will receive future email correspondence from the race coordinator. Next, please send an email to confirmation@jpmorganchasecc.com requesting a second confirmation email. Please include the city you are registering for along with your company name. Remember, you will not receive the second confirmation unless you have added our email address to your address book.

I did not receive my runner entry confirmation email. How can I find out if I am entered?
Head to the home page of the race you entered. Click on “Confirm” in the “About” box on the left side of your screen and fill in the Entry Confirmation screen. Be sure to add “confirmation@jpmorganchasecc.com” to your email address book. This ensures that you will receive future email correspondence from the race coordinator.

How do we change our Company Captain?
Please contact the Race Coordinator listed for your city in the At A Glance box, located at the upper left side of your city's homepage.

Who is the beneficiary of this event?
During the 2010 JPMorgan Chase Corporate Challenge Series, the JPMorgan Chase Foundation donated more than $600,000 to not-for-profit organizations throughout the Series cities. You can access a chart that lists the specific beneficiary in each city by clicking here.

Can my organization be a beneficiary?
If your organization is interested in being considered as a beneficiary, please contact us at series-info@jpmorganchasecc.com. Please note the event you are interested in and tell us a little about your organization.

It's very hot/raining/snowing (etc.) Is the race on?
The JPMorgan Chase Corporate Challenge is, normally, a rain or shine event. We have had some weather-related cancellations in 34 years of operation. However, there have been instances where we have turned off the time clocks and encouraged all participants to sit out the event or, if they must participate, go well below their regular training pace. If weather affects the Corporate Challenge on race day, we will announce it on this website promptly. Bookmark www.jpmorganchasecc.com and check back regularly.

Where can I park/how can I get around on race night?
Click on your city's link on the home page of this website. You'll find traffic information (street closings, restrictions), parking details and driving directions listed under the maps/directions link. However, note that the Corporate Challenge strongly recommends car-pooling or public transportation to our race sites, as part of our Teaming Up For A Greener Tomorrow initiative.

How are the results compiled?
We score three categories — Men’s Team (four men), Women’s Team (four women), Mixed Team (two men, two women). It is solely up to the Company Captain to determine what participants go on which teams after the runners have turned in their times that evening. You cannot place an employee on two separate scoring teams. You do not have to enter everyone's time.

How and when do I submit my company teams' times?
Submit your team scores online the next business morning using Captains Tools.

When will the team results be ready?
Normally, complete team results from a particular city will be on this website approximately one week following the completion of the event. Thank you for your patience with this, as every entrant’s eligibility requirements must be screened.

There is a problem with the results. How can it be fixed?
If you feel there is a discrepancy in the results, please contact us at series-info@jpmorganchasecc.com. We will investigate immediately and get back to you.

Why do you only report the top five individual finishers?
The JPMorgan Chase Corporate Challenge is a team event, promoting corporate fitness and camaraderie. As such, we put the focus on teams rather than individuals.

Can my company enter the T-shirt contest?
We’d love it, and so will your employees. You will find the necessary information on this website. Start by going to the T-shirt Contest page under the General Information link for your city.

Where can we get a high-resolution Series logo for our design?
The Corporate Challenge logo library is available at www.jpmorganchasecc.com/events.php?page=logos.

I saw my picture on the website. Can I get a copy?
We try to fulfill all reasonable requests. Contact us at series-info@jpmorganchasecc.com and be very specific about the photo you are referencing. We will do our very best to locate the photo and then we will get back to you with how you can get a digital copy.

My company is interested in becoming a Series sponsor. How can we make that happen?
Send us your request at series-info@jpmorganchasecc.com and we’ll make sure our sponsorship group sees it and gets back in touch with you.

I received an email from JPMorgan Chase requesting personal information, including confirmation of my account. Why did I receive this and what should I do?
The JPMorgan Chase Corporate Challenge does not send emails requesting you to reply with your credit card details. If you suspect any sort of fraud, such as phishing, please visit http://www.chase.com.